Shipping Policy
Last Updated: 12 August 2026
At Nehru Ayurveda Vaidya Shaala / Nehru Ayurveda Hospital, we aim to ensure that any eligible Ayurvedic medicines or products ordered through our website are packed carefully and delivered safely to the address provided by the customer.
1. Order Processing
Orders are processed after successful confirmation of the order and payment, where applicable.
Orders are generally processed within 2–5 business days, subject to product availability, verification, and other operational requirements.
Orders placed on Sundays, public holidays, or during exceptional circumstances may require additional processing time.
2. Shipping Availability
We may provide delivery services to selected locations within India, depending on the availability of courier and logistics services.
Delivery availability may vary based on the destination pin code and the nature of the product.
For locations where delivery is unavailable, our team may contact you to discuss an alternative arrangement.
3. Delivery Time
Estimated delivery time may generally be 3–10 business days after the order has been dispatched.
Delivery times may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Transportation delays
- Remote or difficult-to-reach locations
- Unforeseen circumstances
The estimated delivery period is indicative and does not constitute a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during the ordering or checkout process.
Shipping charges may vary depending on the delivery location, order value, package size, weight, and applicable delivery service.
Where free shipping is offered, the applicable terms will be displayed at the time of purchase.
5. Order Tracking
Where tracking facilities are available, customers may receive shipment tracking information through the contact details provided during the order.
Customers can use the tracking information provided by the applicable courier service to check the status of their shipment.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Name
- House/Flat number
- Street/locality
- City
- State
- PIN code
- Contact number
Nehru Ayurveda will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or inaccurate address information provided by the customer.
7. Delayed or Failed Delivery
Although we work with delivery partners to ensure timely delivery, delays may occur due to circumstances beyond our reasonable control.
These may include natural disasters, severe weather, transportation disruptions, strikes, government restrictions, courier issues, or other unforeseen circumstances.
If a shipment is returned because the customer was unavailable, refused delivery, or provided an incorrect address, additional shipping charges may apply for re-dispatch.
8. Damaged Packages
Customers are advised to inspect the package at the time of delivery.
If a package appears significantly damaged, opened, or tampered with, customers should contact us as soon as possible and provide photographs of the package and products.
We will review the matter and take appropriate action based on the circumstances and applicable policy.
9. Product Availability
Shipping is subject to product availability.
If an ordered product becomes unavailable or there is an unexpected delay in preparing the order, our team may contact the customer regarding the available options.
10. Ayurvedic Medicines
If Ayurvedic medicines are purchased through our services, customers should use them strictly according to the instructions provided by the qualified Ayurvedic practitioner or as specified on the product packaging.
Customers should provide accurate information when required for consultation or medicine recommendations.
Shipping of medicines may be subject to applicable laws, regulations, courier restrictions, and destination-specific requirements.
11. Contact Us
For questions regarding an order or shipment, please contact us:
NEHRU AAYURVEDA VAIDYASHAALA
Multi-Speciality Hospital
Street beside Hamsa Meda, Seshamahal Road,
Subbaraopeta, Tadepalligudem,
West Godavari District, Andhra Pradesh – 534101, India
Phone: +91 8500766667
Email: nehruayurveda@gmail.com